The following webcast discusses Microsoft Lync SIP Interoperability. Learn about common issues and recommendations for SIP interconnections, mediation server, security and quality.
About our speakers:
Neil Griffiths, Director, Enterprise Products at IntelePeer
Neil brings 25 years of experience in the telecommunications, video, VoIP, audio/web collaboration industries to this role.
Neil joined IntelePeer Inc. from Cisco Systems where his primary role was managing the WebEx audio product line. During his 6 year tenure at Cisco he grew revenue for the WebEx audio service by a factor of 20. Neil was also responsible for on-premise extension of the WebEx cloud (the WebEx Node) and SIP trunking services. Neil has also held positions at British Telecom, Network Equipment Technologies and several start-up companies.
Joe Hamilton, Manager of Enterprise Operations, IntelePeer
Mr. Hamilton is currently responsible for all facets of Service Activation, Service Repair and Service Assurance of the IntelePeer Enterprise customer base.
Mr. Hamilton has over 15 years of network operations expertise in the telecommunications industry. Prior to joining IntelePeer, Mr. Hamilton held positions of technical manager & staff engineer with Qwest communications, supporting the Qwest’s national voice networks. Previously he held a supervisory role in network operations for Williams Communications in voice network support. Mr. Hamilton has also served as a Signal Systems Specialist for the United States Army and holds an MS, Computer Information Systems from Colorado State University and a BS, Information Systems from The University of Phoenix.
It is pretty much a given, most firms have cut back on staffing. Doing more with less is top priority. Join us as our guest speaker from Interactive Intelligence discusses process automation and shares case studies on how to achieve just that, “more with less.”
The following webcasts discuss how this is possible and provide some real life cast studies of organizations who are:
- Increasing outbound sales calls by over 300%
- Decreasing customer service overhead by 30%
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There are now 145 million average monthly connected users on Skype and Skype Connect. Skype Connect provides SIP interoperability between SIP-enabled PBXs and the Skype community. The presentation will show how you can reduce costs, increase sales and take control with Skype.
About the Speaker:
Barry Castle is the Product Marketing Manager for the Skype enterprise solutions.
Barry has held senior level positions at Sintel, Samsung’s business communications division, and ShoreTel where he was VP of Marketing. He also authored ShoreTel’s guide to Unified Communications. Barry also worked with 3Com, ETSI Tiphon and ETSI Tispan.
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Guest speaker Eddy Malik, Program Manager, Microsoft discusses how to leverage the power and flexibility of Microsoft Lync developer platform to propel your business by embedding communications into workflows:
- Art of the possible – What is the platform and what can you do with it?
- Demonstrations of how Microsoft uses it internally.
- Real world case studies that highlight how customers and partners have leveraged the platform.
- Resources available to start development on the UC platform.
About our Speaker: Eddy Malik, Program Manager at Microsoft
Eddy Malik is a Senior Program Manager in the Lync Engineering within Microsoft. He has spent the last three years in this group building Lync based communications enabled applications and business processes with customers and partners.
Following is the series of 4 chronological webcasts:
Read more of “Webcast: Communications Enabled Business Process”
