Your organization hires experts in your industry, your area of business, and customer service. But you may not want to hire information and communications services experts as well, and that’s where IAS can help. With our ongoing support and maintenance, you add communications professionals to your team—and we’re on-call, 24 hours a day, 7 days a week.
A dedicated account team will be assigned to you and your organization to provide a wide range of support services. Specific offerings include:
• Help desk services
• Proactive monitoring of communications networks and systems
• Emergency response in case of problems
• Ongoing vendor management
• Sourcing of products, talent, and experts, as required
• Quarterly client business reviews
Whether IAS has helped you plan, design, and implement your unified communications system or you’ve done so yourself, we can help with your day-to-day maintenance and support needs. We’re here to ensure your business runs smoothly and efficiently.